Privacy Policy

Effective Date: 2025/03/24

Kiwi Mandarin ("we," "our," or "us") is committed to respecting your privacy and complying with the New Zealand Privacy Act 2020. This Privacy Policy explains how we collect, use, disclose, and protect the personal information of our participants, parents/guardians, and visitors to our website.

1. Information We Collect We may collect personal information including:

• Name, date of birth, and contact details (email, phone number, address)
• Passport information and visa details
• Emergency contacts and health/medical information
• Educational background
• Payment details

2. How We Collect Information We collect personal information directly from you via:

• Our website registration forms
• Email or telephone communication
• Documents submitted (passport copies, consent forms, medical records)

3. Purpose of Collecting Information We use personal information to:

• Process camp applications and manage camp logistics
• Ensure the health, safety, and welfare of participants
• Comply with immigration and legal requirements
• Communicate updates, news, and relevant information
• Process payments and manage financial transactions

4. Disclosure of Information We may disclose your personal information to:

• Third-party providers (accommodation, transportation, activity providers)
• Immigration authorities
• Healthcare providers in case of emergencies
• Legal and regulatory authorities as required by law

We do not sell or trade personal information.

5. Storage and Security We securely store personal information electronically and in physical form with appropriate safeguards against unauthorized access, disclosure, alteration, or destruction. Access to personal information is restricted to authorized personnel only.

6. International Transfer of Information Since our camps operate between China and New Zealand, personal information may be transferred internationally. We ensure all international transfers comply with applicable laws and maintain adequate safeguards.

7. Access and Correction You have the right to access and request corrections to your personal information. To exercise these rights, please contact us at [contact email/address].

8. Cookies and Website Analytics Our website may use cookies and analytics tools to improve user experience. You can adjust your browser settings to disable cookies if desired.

9. Changes to This Policy We may update this Privacy Policy periodically. Any changes will be posted on our website, and significant changes will be communicated via email.

10. Contact Information For questions or concerns regarding this Privacy Policy or your personal information, please contact us: info@kiwimandarin.com

By using our services or submitting information to us, you acknowledge and consent to the terms outlined in this Privacy Policy.